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FAQs

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FAQ

The target market of our brand has been continuously developed over the years.
Now, we want to expand the international market and confidently push our brand to the world.

  • Frequently Asked Questions
  • Customization
  • Order Help
  • Tech Support
  • Aftersales
  • Why should I buy from you?

    Great question. Because we have been a preferred and trusted manufacturer for more than 20 years and can offer you the following advantages over the competition.

    A) Guaranteed Lowest Prices – We monitor competitive prices and know that we usually have the lowest price available. In the unlikely event that we don’t, you can let us know where you see a price lower—and we’ll turn around and beat them. It's that simple. Our prices will not be beaten!

    B)Years of Experience - Many internet companies have popped up over the past few years, claiming to have all kinds of experience, and then when you dig a little deeper, you'll find out that they've only been around for a few years. We've been carrying Autodiag for over 20 years now. When you call and speak to us, you're not getting just an order taker that knows nothing about the product. We know these products better than most.

    C) Reputation – Right along with years of experience comes reputation. You'll find countless, satisfied customers who praise not only our prices, but also our integrity, honesty and guidance in choosing the right product for the application. Also be sure to check out our hundreds of customer testimonials. You don't get this many testimonials unless you're treating the customer right.

  • What is the difference between Autodiag Tools and other cheaper ones?

    First of all we offer Genuine OEM quality diagnostic solutions, which surpasses other factory in almost every way in terms of quality of hardware and software. Also we check every order before dispatching: run tests and other quality assurance procedures are done.

  • To become a Autodiag dealer, simply follow these steps

    Visit our website, www.autodiag-tech.com, and complete the "Become a Dealer" application form with your personal and business information, ensuring that all fields are accurately filled out.
    Submit your application.

    Once your application is received, a Autodiag manager will review your information and reach out to you with any additional requests or requirements. Our team is dedicated to helping you become a successful dealer, and we will provide the necessary guidance and support throughout the process.

    If you have any questions or need assistance, please don't hesitate to contact our support team at info@autodiagtech.com or call at +86 13713934241.

  • Can I come to your facility?

    Yes, you are very welcome to stop by! We have a showroom and everything in stock is available for purchase or we'll be glad to show you any Autodiag item you may be interested in.

    Please ring the doorbell and we'll be happy to assist you. Please note our business hours below.

  • Where are you located?

    Room 1120-1122, Yousong Technology Building, Donghuan Road 1, Longhua District, Shenzhen, China

    If you are not familiar with the area contact us by email or phone for directions.

  • About us

    Autodiag is your trusted source for top-of-the-line diagnostic tools for automotive repair.

    Our OBD2 scanners and OBD2 scan tools empower professional mechanics and car enthusiasts.

    Our state-of-the-art technology lets you quickly and accurately diagnose vehicle issues, saving time and money.

    Whether you're troubleshooting engine problems, checking emissions, or monitoring performance, our automotive scan tools deliver reliable results.

    Trust Autodiag for cutting-edge solutions that streamline your automotive repair process. Explore our diagnostic tools today and unlock the power to conquer any automotive challenge.

  • Can I be your reseller?

    We welcome new resellers to join us. Please refer to the relevant pages or contact our staff for specific requirements.

  • How durable are our automotive diagnostic connectors?

    We're happy to accept your purchase of samples for testing.

    First, we sell automotive diagnostic connectors that are made to industry standards and pass professional quality tests. Second, we are the original manufacturers and sell the products. Third, we'll keep an eye on the market and give the production department feedback to improve our products.

  • How compatible is the automotive diagnostic connector?

    All of the automotive diagnostic connector we sell are standard parts, so you can rest assured that they're of good quality. We'll deliver the goods according to the product material number and quantity you provide.

    As long as the product model/material number is correct, it can be used normally. If you have any questions during use, you can contact our sales at any time and we'll be happy to answer them.

  • How long will it last after replacing the new parts?

    The connector should last at least until the end of the vehicle's life. Environment and maintenance also affect performance.

    If your connector is damaged after using it for a short period, you can contact us.

  • Frequently Asked Questions

    • Customization

      • Order Help

        • Tech Support

          • Aftersales

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